Webhook Lifecycle Flows

This page describes the sequence of webhooks you will receive for common transaction flows.

Understanding these sequences will help you build robust integrations and properly track the state of customer transactions.

info

Webhook delivery order is not guaranteed. Always use EventVersion to determine the latest state for any given resource.

Status Values

All webhooks use these status values:

Status	Meaning
Pending	Processing in progress
Settled	Successfully completed
Failed	Did not complete; check for refund information

Transitions: Pending → Settled OR Pending → Failed

---

Bank OnRamp (Fiat Deposit → Stablecoin Payout)

When a customer deposits fiat via a Virtual Account (VIBAN) and it triggers a stablecoin purchase and on-chain payout, you will receive at least the following webhooks.

Customer deposits fiat to VIBAN
         │
         ▼
┌─────────────────────────────────────────┐
│ 1. FiatDeposit                          │
│    Status: "Pending"                    │
│ ─────────────────────────────────────── │
│ Bank confirmation received.             │
│                                         │
│ Note: May not appear in Sandbox due to  │
│ relaxed risk rules.                     │
└─────────────────────────────────────────┘
         │
         ▼
┌─────────────────────────────────────────┐
│ 2. FiatDeposit                          │
│    Status: "Settled"                    │
│ ─────────────────────────────────────── │
│ Risk/KYT approved the deposit.          │
└─────────────────────────────────────────┘
         │
         ▼
┌─────────────────────────────────────────┐
│ 3. Transaction (PayIn)                  │
│    Status: "Pending"                    │
│    Direction: "In"                      │
│    Network: "OffNetwork"                │
│ ─────────────────────────────────────── │
│ Fiat converted to stablecoin.           │
│ Fees calculated (see Breakdown).        │
└─────────────────────────────────────────┘
         │
         ▼
┌─────────────────────────────────────────┐
│ 4. Transaction (PayOut)                 │
│    Status: "Pending"                    │
│    Direction: "Out"                     │
│    Network: "<chain name>"              │
│ ─────────────────────────────────────── │
│ On-chain payout initiated.              │
│ Network fees deducted.                  │
└─────────────────────────────────────────┘
         │
         ▼
┌─────────────────────────────────────────┐
│ 5. Transaction (PayIn)                  │
│    Status: "Settled"                    │
│    Direction: "In"                      │
│ ─────────────────────────────────────── │
│ Internal ledger credit confirmed.       │
│ (Fast—KYT already done at FiatDeposit)  │
└─────────────────────────────────────────┘
         │
         ▼
┌─────────────────────────────────────────┐
│ 6. Transaction (PayOut)                 │
│    Status: "Settled"                    │
│    Direction: "Out"                     │
│ ─────────────────────────────────────── │
│ On-chain transaction confirmed.         │
│ PublicID contains tx hash.              │
│                                         │
│ ✓ FINAL CONFIRMATION                    │
└─────────────────────────────────────────┘

Summary

#	EventType	Status	Direction	Network	Meaning
1	FiatDeposit	Pending	—	—	Bank confirmation received
2	FiatDeposit	Settled	—	—	Risk/KYT approved
3	Transaction	Pending	In	OffNetwork	Fiat converted to stablecoin
4	Transaction	Pending	Out	Chain name	On-chain payout initiated
5	Transaction	Settled	In	OffNetwork	Internal ledger credit confirmed
6	Transaction	Settled	Out	Chain name	On-chain tx confirmed ✓

Example Payloads

Webhook 1 — FiatDeposit (Pending)

{
  "Data": {
    "Created": "2025-12-04T12:41:06Z",
    "CustomerID": "ronaldo-noah-203",
    "FiatAmount": "100",
    "FiatCurrency": "EUR",
    "ID": "36c54907-fadd-5a48-91f5-1632253f9a08",
    "PaymentMethodID": "Bank/Sepa/EUR/CFTEMTM1XXX/MT60SEOUUR41270441818820/ronaldo-noah-203",
    "PaymentMethodType": "BankSepa",
    "Refunds": [],
    "Sender": {
      "Details": {
        "AccountNumber": "MT60SEOUUR41270441818820",
        "Type": "FiatPaymentMethodBankDisplay"
      }
    },
    "Status": "Pending"
  },
  "EventType": "FiatDeposit",
  "EventVersion": 1764852066045,
  "Occurred": "2025-12-04T12:41:06Z",
  "UserID": "ory|a642bfdd-dd6e-4c75-943a-3f10734b97f1"
}

Webhook 2 — FiatDeposit (Settled)

{
  "Data": {
    "Created": "2025-12-04T12:41:06Z",
    "CustomerID": "ronaldo-noah-203",
    "FiatAmount": "100",
    "FiatCurrency": "EUR",
    "ID": "36c54907-fadd-5a48-91f5-1632253f9a08",
    "PaymentMethodID": "Bank/Sepa/EUR/CFTEMTM1XXX/MT60SEOUUR41270441818820/ronaldo-noah-203",
    "PaymentMethodType": "BankSepa",
    "Refunds": [],
    "Sender": {
      "Details": {
        "AccountNumber": "MT60SEOUUR41270441818820",
        "Type": "FiatPaymentMethodBankDisplay"
      }
    },
    "Status": "Settled"
  },
  "EventType": "FiatDeposit",
  "EventVersion": 1764852066045,
  "Occurred": "2025-12-04T12:41:06Z",
  "UserID": "ory|a642bfdd-dd6e-4c75-943a-3f10734b97f1"
}

Webhook 3 — Transaction PayIn (Pending)

{
  "Data": {
    "Amount": "111.979797",
    "Breakdown": [
      { "Amount": "1.13111", "Type": "ChannelFee" },
      { "Amount": "111.979797", "Type": "Remaining" }
    ],
    "Created": "2025-12-04T12:41:12Z",
    "CryptoCurrency": "USDC_TEST",
    "CustomerID": "ronaldo-noah-203",
    "Direction": "In",
    "FiatPayment": {
      "Amount": "100",
      "FeeAmount": "1",
      "FiatCurrency": "EUR",
      "FiatDepositID": "36c54907-fadd-5a48-91f5-1632253f9a08",
      "Rate": "0.8840880389680685"
    },
    "FiatPaymentMethod": {
      "Country": "MT",
      "CustomerID": "ronaldo-noah-203",
      "DisplayDetails": {
        "AccountNumber": "MT60SEOUUR41270441818820",
        "BankCode": "CFTEMTM1XXX",
        "Type": "FiatPaymentMethodBankDisplay"
      },
      "ID": "Bank/Sepa/EUR/CFTEMTM1XXX/MT60SEOUUR41270441818820/ronaldo-noah-203",
      "PaymentMethodCategory": "Bank"
    },
    "ID": "4068d70e-c31d-5e3b-959a-f27ea3cc5e1e",
    "Network": "OffNetwork",
    "Orchestration": {
      "RuleExecutionID": "36c54907-fadd-5a48-91f5-1632253f9a08",
      "RuleID": "a23ed0ca-a205-5325-89b4-d2ac46e0b26b"
    },
    "Status": "Pending"
  },
  "EventType": "Transaction",
  "EventVersion": 1764852072100,
  "Occurred": "2025-12-04T12:41:12Z",
  "UserID": "ory|a642bfdd-dd6e-4c75-943a-3f10734b97f1"
}

Webhook 4 — Transaction PayOut (Pending)

{
  "Data": {
    "Amount": "107.683104",
    "Breakdown": [
      { "Amount": "4.296693", "Type": "NetworkFee" },
      { "Amount": "107.683104", "Type": "Remaining" }
    ],
    "Created": "2025-12-04T12:41:14Z",
    "CryptoCurrency": "USDC_TEST",
    "CustomerID": "ronaldo-noah-203",
    "Direction": "Out",
    "ID": "fee2b2a6-0da2-5473-a6a8-eac39cb279d9",
    "Network": "EthereumTestSepolia",
    "Orchestration": {
      "RuleExecutionID": "36c54907-fadd-5a48-91f5-1632253f9a08",
      "RuleID": "a23ed0ca-a205-5325-89b4-d2ac46e0b26b"
    },
    "Status": "Pending"
  },
  "EventType": "Transaction",
  "EventVersion": 1764852074748,
  "Occurred": "2025-12-04T12:41:14Z",
  "UserID": "ory|a642bfdd-dd6e-4c75-943a-3f10734b97f1"
}

Webhook 5 — Transaction PayIn (Settled)

{
  "Data": {
    "Amount": "111.979797",
    "Breakdown": [
      { "Amount": "1.13111", "Type": "ChannelFee" },
      { "Amount": "111.979797", "Type": "Remaining" }
    ],
    "Created": "2025-12-04T12:41:12Z",
    "CryptoCurrency": "USDC_TEST",
    "CustomerID": "ronaldo-noah-203",
    "Direction": "In",
    "FiatPayment": {
      "Amount": "100",
      "FeeAmount": "1",
      "FiatCurrency": "EUR",
      "FiatDepositID": "36c54907-fadd-5a48-91f5-1632253f9a08",
      "Rate": "0.8840880389680685"
    },
    "FiatPaymentMethod": {
      "Country": "MT",
      "CustomerID": "ronaldo-noah-203",
      "DisplayDetails": {
        "AccountNumber": "MT60SEOUUR41270441818820",
        "BankCode": "CFTEMTM1XXX",
        "Type": "FiatPaymentMethodBankDisplay"
      },
      "ID": "Bank/Sepa/EUR/CFTEMTM1XXX/MT60SEOUUR41270441818820/ronaldo-noah-203",
      "PaymentMethodCategory": "Bank"
    },
    "ID": "4068d70e-c31d-5e3b-959a-f27ea3cc5e1e",
    "Network": "OffNetwork",
    "Orchestration": {
      "RuleExecutionID": "36c54907-fadd-5a48-91f5-1632253f9a08",
      "RuleID": "a23ed0ca-a205-5325-89b4-d2ac46e0b26b"
    },
    "Status": "Settled"
  },
  "EventType": "Transaction",
  "EventVersion": 1764852079016,
  "Occurred": "2025-12-04T12:41:19Z",
  "UserID": "ory|a642bfdd-dd6e-4c75-943a-3f10734b97f1"
}

Webhook 6 — Transaction PayOut (Settled)

{
  "Data": {
    "Amount": "107.683104",
    "Breakdown": [
      { "Amount": "4.296693", "Type": "NetworkFee" },
      { "Amount": "107.683104", "Type": "Remaining" }
    ],
    "Created": "2025-12-04T13:00:17Z",
    "CryptoCurrency": "USDC_TEST",
    "CustomerID": "ronaldo-noah-203",
    "Direction": "Out",
    "ID": "fee2b2a6-0da2-5473-a6a8-eac39cb279d9",
    "Network": "EthereumTestSepolia",
    "Orchestration": {
      "RuleExecutionID": "36c54907-fadd-5a48-91f5-1632253f9a08",
      "RuleID": "a23ed0ca-a205-5325-89b4-d2ac46e0b26b"
    },
    "PublicID": "mockFireblocks_0158a83c8496379ec8bdd183eb92d9d06576a594df5dcef4e269ccfc6bb4617f",
    "Status": "Settled"
  },
  "EventType": "Transaction",
  "EventVersion": 1764853243442,
  "Occurred": "2025-12-04T13:00:44Z",
  "UserID": "ory|a642bfdd-dd6e-4c75-943a-3f10734b97f1"
}

---

Crypto OffRamp (On-chain Deposit → Fiat Payout)

When a customer deposits crypto on-chain and it triggers a fiat payout to a beneficiary, you will receive at least the following webhooks.

Customer sends crypto to deposit address
         │
         ▼
┌─────────────────────────────────────────┐
│ 1. Transaction (Crypto Deposit)         │
│    Status: "Pending"                    │
│    Direction: "In"                      │
│    Network: "<chain name>"              │
│ ─────────────────────────────────────── │
│ Crypto deposit received at destination  │
│ address. PublicID contains tx hash.     │
└─────────────────────────────────────────┘
         │
         ▼
┌─────────────────────────────────────────┐
│ 2. Transaction (Crypto Deposit)         │
│    Status: "Settled"                    │
│    Direction: "In"                      │
│ ─────────────────────────────────────── │
│ Risk analysis passed.                   │
│ Crypto deposit confirmed.               │
│                                         │
│ ✓ FUNDS COMMITTED                       │
└─────────────────────────────────────────┘
         │
         ▼
┌─────────────────────────────────────────┐
│ 3. Transaction (Fiat Payout)            │
│    Status: "Pending"                    │
│    Direction: "Out"                     │
│    Network: "OffNetwork"                │
│ ─────────────────────────────────────── │
│ Fiat payout initiated to beneficiary.   │
└─────────────────────────────────────────┘
         │
         ▼
┌─────────────────────────────────────────┐
│ 4. Transaction (Fiat Payout)            │
│    Status: "Settled"                    │
│    Direction: "Out"                     │
│ ─────────────────────────────────────── │
│ Bank accepted the payment.              │
│ Beneficiary receives funds per channel  │
│ settlement time.                        │
│                                         │
│ ✓ FINAL CONFIRMATION                    │
└─────────────────────────────────────────┘

Summary

#	EventType	Status	Direction	Network	Meaning
1	Transaction	Pending	In	Chain name	Crypto deposit received
2	Transaction	Settled	In	Chain name	Risk passed, deposit confirmed
3	Transaction	Pending	Out	OffNetwork	Fiat payout initiated
4	Transaction	Settled	Out	OffNetwork	Bank accepted payment ✓

Example Payloads

Webhook 1 — Crypto Deposit (Pending)

{
  "Data": {
    "Amount": "500",
    "Created": "2025-12-04T13:52:04Z",
    "CryptoCurrency": "USDC_TEST",
    "Direction": "In",
    "ID": "6c276fc4-d118-11f0-89ce-aad3bcb4fac3",
    "Network": "PolygonTestAmoy",
    "PublicID": "mockFireblocks_7ac471fc15106e7608903ae03c925109a7111d47a7913ea74c72df417cee863c",
    "Status": "Pending"
  },
  "EventType": "Transaction",
  "EventVersion": 1764856327809,
  "Occurred": "2025-12-04T13:52:08Z",
  "UserID": "ory|b41988ec-24d7-4b16-8cba-7942bd140ff6"
}

Webhook 2 — Crypto Deposit (Settled)

{
  "Data": {
    "Amount": "500",
    "Created": "2025-12-04T13:52:04Z",
    "CryptoCurrency": "USDC_TEST",
    "Direction": "In",
    "ID": "6c276fc4-d118-11f0-89ce-aad3bcb4fac3",
    "Network": "PolygonTestAmoy",
    "PublicID": "mockFireblocks_7ac471fc15106e7608903ae03c925109a7111d47a7913ea74c72df417cee863c",
    "Status": "Settled"
  },
  "EventType": "Transaction",
  "EventVersion": 1764856336008,
  "Occurred": "2025-12-04T13:52:16Z",
  "UserID": "ory|b41988ec-24d7-4b16-8cba-7942bd140ff6"
}

Webhook 3 — Fiat Payout (Pending)

{
  "Data": {
    "Created": "2025-12-04T13:52:20Z",
    "CryptoCurrency": "USDC_TEST",
    "CustomerID": "74508010-c30b-4c58-a94d-591c281d8630",
    "Direction": "Out",
    "FiatPayment": {
      "Amount": "500",
      "FeeAmount": "15.58",
      "FiatCurrency": "BRL"
    },
    "FiatPaymentMethod": {
      "Country": "BR",
      "CustomerID": "74508010-c30b-4c58-a94d-591c281d8630",
      "DisplayDetails": {
        "Identifier": "11184369623",
        "IdentifierType": "TaxID",
        "Type": "FiatPaymentMethodIdentifierDisplay"
      },
      "ID": "Identifier/Pix/BRL/TaxID/bc85f444-7ef6-53c9-94fc-b7dcc3d8a209/74508010-c30b-4c58-a94d-591c281d8630",
      "PaymentMethodCategory": "Identifier"
    },
    "ID": "0ee0ed7a-57eb-5818-bd11-67cccd940e3e",
    "Network": "OffNetwork",
    "Orchestration": {
      "RuleExecutionID": "6c276fc4-d118-11f0-89ce-aad3bcb4fac3",
      "RuleID": "a3a1e805-0de0-540f-bdef-e6d948f6c89f"
    },
    "Status": "Pending"
  },
  "EventType": "Transaction",
  "EventVersion": 1764856340977,
  "Occurred": "2025-12-04T13:52:21Z",
  "UserID": "ory|b41988ec-24d7-4b16-8cba-7942bd140ff6"
}

Webhook 4 — Fiat Payout (Settled)

{
  "Data": {
    "Amount": "99.370156",
    "Created": "2025-12-04T13:52:57Z",
    "CryptoCurrency": "USDC_TEST",
    "CustomerID": "74508010-c30b-4c58-a94d-591c281d8630",
    "Direction": "Out",
    "FiatPayment": {
      "Amount": "500",
      "FeeAmount": "15.58",
      "FiatCurrency": "BRL",
      "Rate": "5.18847933"
    },
    "FiatPaymentMethod": {
      "Country": "BR",
      "CustomerID": "74508010-c30b-4c58-a94d-591c281d8630",
      "DisplayDetails": {
        "Identifier": "11184369623",
        "IdentifierType": "TaxID",
        "Type": "FiatPaymentMethodIdentifierDisplay"
      },
      "ID": "Identifier/Pix/BRL/TaxID/bc85f444-7ef6-53c9-94fc-b7dcc3d8a209/74508010-c30b-4c58-a94d-591c281d8630",
      "PaymentMethodCategory": "Identifier"
    },
    "ID": "0ee0ed7a-57eb-5818-bd11-67cccd940e3e",
    "Network": "OffNetwork",
    "Orchestration": {
      "RuleExecutionID": "6c276fc4-d118-11f0-89ce-aad3bcb4fac3",
      "RuleID": "a3a1e805-0de0-540f-bdef-e6d948f6c89f"
    },
    "Status": "Settled"
  },
  "EventType": "Transaction",
  "EventVersion": 1764856385061,
  "Occurred": "2025-12-04T13:53:06Z",
  "UserID": "ory|b41988ec-24d7-4b16-8cba-7942bd140ff6"
}

---

Crypto OffRamp — Failed Payout (Refund Flow)

When a fiat payout fails, the crypto deposit is automatically refunded to the customer.

Flow

#	EventType	Status	Direction	Description
1	Transaction	Pending	In	Crypto deposit received
2	Transaction	Settled	In	Crypto deposit confirmed
3	Transaction	Pending	Out	Fiat payout initiated
4	Transaction	Failed	Out	Fiat payout failed
5	Transaction	Settled	In	Original deposit updated with Refunds array
6	Transaction	Settled	Out	Refund withdrawal; contains AdjustmentFor

Refunds Array

When a refund is initiated, the original deposit transaction is updated with a Refunds array. This array can contain multiple entries if retries occurred.

Example — Original deposit updated with Refunds:

{
  "Data": {
    "Amount": "500",
    "Created": "2025-12-04T14:11:12Z",
    "CryptoCurrency": "USDC_TEST",
    "Direction": "In",
    "ID": "1865092c-d11b-11f0-803f-4a01279ab918",
    "Network": "PolygonTestAmoy",
    "Orchestration": {
      "RuleExecutionID": "1865092c-d11b-11f0-803f-4a01279ab918",
      "RuleID": "954bb1ac-47b6-58e3-87e6-3f987c030ced"
    },
    "PublicID": "mockFireblocks_c65f4c37b820cbb0ca3ba29b576b9230e7aa9ace6e6d09f18301df467e054130",
    "Refunds": [
      {
        "Currency": "USDC_TEST",
        "RefundID": "9fd12df5-e5ca-5e10-90d0-49a03d570f9b",
        "RefundedAmount": "500",
        "RequestTime": "2025-12-04T14:11:57Z",
        "Status": "Settled"
      }
    ],
    "Status": "Settled"
  },
  "EventType": "Transaction",
  "EventVersion": 1764857544606,
  "Occurred": "2025-12-04T14:12:25Z",
  "UserID": "ory|5d8fcbdf-115d-4fbe-ae4a-82744c6417d1"
}

AdjustmentFor

The refund withdrawal transaction contains an AdjustmentFor object that links back to the original deposit being refunded.

Example — Refund withdrawal with AdjustmentFor:

{
  "Data": {
    "AdjustmentFor": {
      "AdjustedTransactionID": "1865092c-d11b-11f0-803f-4a01279ab918",
      "AdjustmentID": "9fd12df5-e5ca-5e10-90d0-49a03d570f9b",
      "Reason": "Refund"
    },
    "Amount": "500",
    "Created": "2025-12-04T14:12:04Z",
    "CryptoCurrency": "USDC_TEST",
    "Direction": "Out",
    "ID": "9fd12df5-e5ca-5e10-90d0-49a03d570f9b",
    "Network": "PolygonTestAmoy",
    "Orchestration": {
      "RuleExecutionID": "1865092c-d11b-11f0-803f-4a01279ab918",
      "RuleID": "954bb1ac-47b6-58e3-87e6-3f987c030ced"
    },
    "PublicID": "mockFireblocks_b47aa72dc194f06cfe9cce8b3fab5ac3ff67bb913ceeed587aed2a565708d5e4",
    "Status": "Settled"
  },
  "EventType": "Transaction",
  "EventVersion": 1764857544538,
  "Occurred": "2025-12-04T14:12:24Z",
  "UserID": "ory|5d8fcbdf-115d-4fbe-ae4a-82744c6417d1"
}

AdjustmentFor Field Reference

Field	Description
AdjustedTransactionID	The original deposit being refunded
AdjustmentID	Matches the RefundID in the Refunds array
Reason	Why the adjustment was made (e.g., "Refund")

---

Bank OnRamp — Failed Deposit

When a fiat deposit fails compliance screening, the deposit is rejected and a refund is initiated.

Flow

#	EventType	Status	Description
1	FiatDeposit	Pending	Bank confirmation received
2	FiatDeposit	Failed	Compliance rejected; Refunds array populated

Example Payload

{
  "Data": {
    "ID": "96369c50-7fd3-4222-a76d-1c054e6ea9de",
    "Status": "Failed",
    "FiatAmount": "10.6",
    "FiatCurrency": "EUR",
    "Refunds": [
      {
        "RefundID": "1950886d-e2c2-444f-ac5c-eb8f94e9fc1b",
        "RequestedTime": "2024-10-18T13:00:00Z",
        "RefundedAmount": {
          "Amount": "10.6",
          "FiatCurrency": "EUR"
        },
        "Status": "Pending"
      }
    ]
  },
  "EventType": "FiatDeposit"
}

---

Customer Onboarding

#	EventType	Verification.Status	Description
1	Customer	Pending	Form submitted, KYC in progress
2	Customer	Approved	KYC passed; customer can transact
2 (alt)	Customer	Declined	KYC failed; customer cannot transact

---

Understanding Direction + Network

Direction	Network	What It Represents
In	OffNetwork	Internal ledger credit (fiat→crypto conversion)
In	Chain name	On-chain crypto deposit received
Out	OffNetwork	Fiat payout to bank
Out	Chain name	On-chain crypto withdrawal/payout

---

Linking Related Webhooks

All webhooks in a single orchestrated flow share the same Orchestration.RuleExecutionID. Use this to correlate related events.

"Orchestration": {
  "RuleExecutionID": "36c54907-fadd-5a48-91f5-1632253f9a08",
  "RuleID": "a23ed0ca-a205-5325-89b4-d2ac46e0b26b"
}

For Bank OnRamp flows, the PayIn transaction also links to the FiatDeposit via FiatPayment.FiatDepositID.

---

Key Questions Answered

Question	Answer
Which webhook = funds committed? (OffRamp)	Transaction: Status: Settled, Direction: In
Which webhook = final settlement? (OffRamp)	Transaction: Status: Settled, Direction: Out
Which webhook = final settlement? (OnRamp)	Transaction: Status: Settled, Direction: Out, Network: <chain>
Why am I receiving multiple webhooks?	Each webhook represents a status transition. 4-6 webhooks per flow is normal.
Why don't I see Pending in Sandbox?	Relaxed risk rules cause fast Pending→Settled transition.
How do I correlate webhooks in a flow?	Use Orchestration.RuleExecutionID
How do I link a refund to the original?	Use AdjustmentFor.AdjustedTransactionID

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Fields to Store for Reconciliation

Field	Purpose
Data.ID	Unique identifier for this event
Data.PublicID	On-chain tx hash (when available)
Data.ExternalID	Your external reference (set during rule creation via API)
Data.CustomerID	Link to your customer record
Orchestration.RuleExecutionID	Correlate all events in a single flow
FiatPayment.FiatDepositID	Link Transaction back to FiatDeposit
AdjustmentFor.AdjustedTransactionID	Link refund to original transaction
EventVersion	Deduplication and ordering

info

For Crypto OffRamp flows, you can set ExternalID when configuring the rule via the On-chain Deposit to Fiat Payout API. This is recommended for reconciliation. ExternalID may not appear on the initial crypto deposit webhooks.